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Chris immediately responded to my call. He gave me a more comprehensive quote and a fair cost. Exterminator came, went to function. Killed the infestation and finished up. A1 job by professional team. Fantastic price, excellent work, no more issues. Highly recommend them.
Simply moved into new house to find our dogs picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house up to 2,500 sq ft., and since our routine exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my routine service provider. They sent out a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land using a deck and no lawn. My partner having no idea he was being charged an outrageous price and thought I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally , I found that Carlos had sprayed insecticide all around our bed, including on the edge of these linens and on the top of underbid storage bins, requiring me to clean, launder and wash our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions the company was offering since that was done by the corporate office.
I only sprayed baseboards." I asked him to adjust the fee, and he said no. I asked to talk with the owner. He came back on the line and told me his manager was busy and he would call me backagain. I told him I preferred to wait. A man named Aubrey eventually came on the line.
His exact words to me were,"You ought to have done your homework. If that's what Carlos billed you, that is the cost. Then he offered me the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know that he wanted me to become a happy client. Later, I explained that his support provider sprayed all around my bed, and also the things underneath my bed, charged me an outrageous cost and that they had been running a promotion for servicing a house/yard much bigger than mine for $135, he offered me support for 1/2 of everything I was charged ($485), but would not honor the promotion.
I think Tim felt great about his deal. I obviously didn't, and remain an unhappy customer. I told Tim when my employees treated people and provided service the way Stanley had done, I'd have given my services away free of charge and done anything necessary to correct the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt click bad about how I had been treated all day and wanted to honor the promotion price for $135. It's truly kind of Tim to reconsider. I expect Stanley invests in training its staff on client service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service they do it quite nicely and with patience. We can observe huge difference with cockroaches etc once we have pest control done . I'd recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam assessed for Pest control services 22nd Nov, 2018 I have got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they've responded immediately and have completed the job in about 2 hours, and they have used chemical spray and also have billed me RS.2200 for the same, the support provided by them was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new homes were protected by spraying the sand pad with organochlorine substances. However, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides which have substituted organochlorines are now available but may not be so powerful in the longer term.
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The incidence of, or potential for, termite damage to houses has not been accurately determined, however both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the risk of severe structural damage. The Building Code of Australia requires that the structural components of every new building has to be safe from termite attack.